Privacy Policy
Last updated: 07/20/2025
This Privacy Policy describes how Nas Shop LLC DBA NAscrete ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website nascreteusa.com (the "Site") and our services related to volumetric concrete supply, including customer accounts, driver tracking, order management, and quote requests.
1. Information We Collect
We collect various types of information from and about users of our Site and services, including:
a. Personal Information You Provide to Us:
- Account Information: When you create a customer account or an administrator account, we collect your name, email address, phone number, physical address, and password.
- Order Information: When you place an order, we collect details about your order, delivery address, delivery date/time, product specifications, quantity, special instructions, and payment information (though actual payment processing may be handled by third-party processors).
- Quote Request Information: When you request a quote, we collect your name, email address, phone number, delivery address, desired product, quantity, delivery date/time, and any additional notes.
- Contact Information: When you contact us through our contact form, we collect your name, email address, phone number, project details, and any messages or attachments you provide.
- Driver Information: For drivers using our system, we collect driver ID, name, email, phone, employment start date, and login credentials.
b. Automatically Collected Information:
- Usage Data: Information about your interaction with our Site, such as pages visited, time spent on pages, links clicked, and referring URLs.
- Device Information: Information about the device you use to access our Site, including IP address, browser type, operating system, and unique device identifiers.
- Location Data (for Drivers): For drivers using our dashboard, we collect real-time GPS location data when they are logged in and actively sending updates. This is primarily for operational purposes (job tracking, dispatching).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our Site and services.
- To process your orders, quotes, and delivery requests.
- To manage your customer or admin account.
- To communicate with you about your orders, quotes, services, and updates.
- For internal operations, such as driver tracking and dispatching, reporting, and improving our services.
- To respond to your inquiries and provide customer support.
- To monitor and analyze trends, usage, and activities in connection with our Site.
- To detect, prevent, and address technical issues and security incidents.
- To comply with legal obligations.
3. Sharing and Disclosure of Your Information
We may share your personal information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., email service providers, payment processors).
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Internal Operations: Driver location and assignment data are shared internally with authorized dispatch/admin personnel for operational efficiency.
4. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
